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SHIPPING







 

 

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Are there any restrictions on free shipping?FAQ SHIPPING
Free shipping is applied to orders over $300 in the Continental U.S. only shipped regular FEDEX ground.
 

 

 

 

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Is there other methods of shipping my orders out?
WholesaleWalletsDirect.com ships out orders through  FEDEX. You do have the choice to use FEDEX Ground, 3 day select, or any service FEDEX offers. If there is a type of shipping you prefer but is not available, please contact us.

 

 

 

       
 

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Will I be able to place an order online and pick up the order in your show room?
Unfortunately, we do not have a show room available or a pick up station set up. All orders placed will be delivered via FEDEX.

 

 

 

       
 

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How long will it take for the order to arrive? And is there a guarantee on the arrival time?
We ship out orders 24 to 48 hours, from the time it was placed (except busy seasons). Transit time is the responsibility of FEDEX. We cannot guarantee the timeline once the order is received by FEDEX. Please click FEDEX Transit Time for more information.

 

 

 

       
 

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How long does it take for the order to be processed?
We package, inspect, and ship promptly which is very important to our customers. Most orders will be shipped from our facility within 24 to 48 hours. We strive to ship out orders the same business day.

 

 

 

       
 

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Does WholesaleWalletsDirect.com ship outside the United States?
Yes, please contact us for more details on international orders.

 

 

 

       
 

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Is Expedited Shipping option available?
Yes, not only do we offer FEDEX ground, but we also offer all other FEDEX services. Our facility is conveniently located centrally in the United States so transit time is to a minimum. Please view the FEDEX transit time map where you will find some areas that are 1 day transit time.

 

 

 

       
 

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What is the daily cut off time for shipping?
Please try to have your orders in before 3 PM Central Time. If you need a certain order out immediately, please let us know in the comment box when checking out or contact us.

 

 

 

       
 

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If a package is missing during delivery, who is responsible?
We strive to ensure that our customers get the very best service, but when it comes to our shipper which we are not in control of, we recommend that our customers add shipping insurance during the checkout process. That will ensure that FEDEX will reimburse you for the full amount lost, and without insurance they will only reimburse you for the partial amount.

 

 

 

       
 

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I have placed my order but forgot that I needed it shipped to another location, can I still make the changes?
Please contact us immediately, our processing time is fairly quick. We will be more than happy to make the change for you.

 

 

 

       
 

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How do we know the exact shipping cost? Does that include overnight and next day air?
During the checkout, you will choose how you would like to have your order shipped, next to each choice there will be the cost. If you are still having trouble, please feel free to contact us.

 

 

 

       
 

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How do I make changes on my "ship to" address?
As you are checking out, during an order, there will be a page where you can revise your "Bill to" and "Ship to" address. We advise our customers to make the changes themselves, to ensure the correct information is entered.

 

 

 




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